When it comes to the frequency of marketing outreach, more isn鈥檛 always better.
While it鈥檚 common knowledge that a consumer may need to see an ad multiple times before they take action, we can all think of an advertisement we鈥檝e seen a little too often. Whether it is a certain charitable jingle on your car radio or a recurring insurance ad on seemingly every YouTube video, anyone can run the risk of overloading their target audience with a message.
Marketers need to strike the right balance of outreach to their audience 鈥 and that鈥檚 why effective frequency is so important.
Effective frequency refers to how many ad exposures a consumer needs to see within a certain time frame to take an intended action. This intended action could be related to any marketing KPI 鈥 such as sales, newsletters sign ups, or an increase in brand equity. This makes effective frequency a fundamental consideration in every marketing campaign.
Finding your effective frequency is just as important as choosing the right audience, crafting impactful content, or choosing the right media mix. If you show an advertisement infrequently, then customers are unlikely to even remember your ad 鈥 lowering your overall marketing impact. If you show an advertisement too frequently, then you may upset and annoy potential customers 鈥 damaging your brand equity.
So, while underspending results in poor overall impact, you can鈥檛 overspend 鈥渏ust to be safe.鈥 It could hurt your business in the long run.
Despite effective frequency being so central to a successful campaign, it鈥檚 often overlooked due to how difficult it is to measure. There鈥檚 no hard-and-fast rule to determine effective frequency, and even previous campaign data will only get you so far. For that reason, marketers must assess advertising frequency for each campaign separately.
Advertising frequency is clearly important 鈥 but measuring it is challenging. Many marketers rely on an approximate rule of thumb: A customer should see an advertisement three times per purchase cycle. This sounds fine on paper, but in practice, this assumption quickly falls apart.
For example: The average American buys a car . Would it be wise for Honda to only show you a commercial once every 2 years? Of course not.
The reason 鈥渢hree impressions per purchase cycle鈥 simply doesn鈥檛 work is because effective frequency depends on many factors. For example: Which media channels do you plan to use? What other touchpoints are in the campaign? How is the target market responding to the ad?
Here鈥檚 a small sample of what you鈥檒l need to consider:
That鈥檚 a lot of factors to consider 鈥 and this is by no means an exhaustive list. For that reason, optimizing your advertising frequency will likely require a bit of help from a marketing performance measurement solution.
Ideally, you should find a solution that can ingest all of your marketing campaign data to help you understand how specific audience segments are responding to your ad. From there, it should be able to compare those reactions to your average purchase cycle, existing brand equity, and similar touchpoints in a campaign. Finally, having the ability to leverage predictive analytics will help you uncover exactly how often you should show an ad to optimize your advertising effectiveness.
Showing your advertisements at an optimal frequency is crucial to a successful marketing campaign. However, it鈥檚 not easy to find an effective advertising frequency, especially if you鈥檙e running an omnichannel campaign 鈥 and this is a major pain point for organizations that want to maximize their revenue and brand equity.
Thankfully, 黑料社入口 has a solution. Through our brand to behavior linkage and long-range planning capabilities, our cutting-edge platform provides clear recommendations to optimize your marketing spend across both online and offline channels. In the end, this will help you make the most of every dollar while contributing to a positive brand image.
Interested in learning more? Schedule a demo with one of our solution experts today.