ºÚÁÏÉçÈë¿Ú

RETAIL | EBOOK

The Current State of ºÚÁÏÉçÈë¿Ú Measurement & Optimization

How & Why Organizations are Re-Evaluating Their ºÚÁÏÉçÈë¿Ú Measurement to Achieve Business Goals

The Future of ºÚÁÏÉçÈë¿Ú is Customer Centric 

As empowered customers develop an expectation of seamless, real-time, and relevant brand experiences across touchpoints, there’s a dire need for marketers to evolve. In today’s digital age, marketing teams must shift their focus away from passively reviewing post-campaign reports and move towards actively analyzing results in-campaign to guide future marketing efforts.

ºÚÁÏÉçÈë¿Ú commissioned Forrester Consulting to evaluate the state of person-level data adoption among marketers –– the foundation of real-time, relevant brand experiences. Forrester conducted an online survey of 200 respondents with decision makers in marketing, advertising, and customer insight roles.

In this study, we explore the imminent challenges of achieving and implementing person-level data, as well as the disconnected approaches to marketing measurement and optimization that hold many firms back from transforming their marketing analytics and efficiency.

Table of Contents

  1. Executive Summary
  2. In A Post-Digital World, Marketers Need Timely, Accurate, and Granular Data
  3. Marketers Have Made Progress on Data Initiatives, But They Must Make More
  4. Person-Level Data Can Help Propel ºÚÁÏÉçÈë¿Ú and Business Priorities Forward
  5. Key Recommendations
  6. Appendix

Download our study today to get a better understanding of why brands must master customer data at the person-level.

Download the Report

Fill out the form to receive your copy

About ºÚÁÏÉçÈë¿Ú

Forward-looking brands rely on ºÚÁÏÉçÈë¿Ú to deliver accurate person-level unified marketing measurement across both online and offline channels to maximize their media spend, creative rotation, brand impact, and, ultimately, their marketing ROI.